Compromised Email Account Recovery

The steps to recover your email account.

  1. Change the email account's password.
    • At least 8 alphanumeric characters with a mix of capital letters, numbers and symbols.
    • Should not be equivalent to the email username.
    • Do not use previous password.
    • Do not use similar password among email accounts.
  2. Identify all the computers which have been used to log into this email account, and perform a malware scanning using an anti malware software with the latest signature updates.
  3. Update control panel main account's password to have a strong password.

The abuse and misuse of email is a serious problem / offence, and cannot and will not tolerate it.

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