Travel expenses calculation

In case a client require our presence to service him/her at his/her premises, we will study the request on case by case basis. If we agree to accept the request, the client will be charged using this formula: milage (to-and-fro) + toll (to-and-fro) + travelling time rate (to-and-fro) + onsite service rate.

  • Milage is calculated at RM1/km
  • Traveling time rate is RM50/hour
  • Onsite service rate is RM100/hour
  • Minimum onsite service duration is 1 hour

The travel expenses shall be paid on the spot upon completion of service. Please note that Surf7.net does not provide on site service to clients out of Penang, Malaysia.

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