Knowledgebase

Note: Effective from 15 Jan 2008, anyone who is using Streamyx connection with dynamic IP has to change to SMTP port number to 587

Microsoft Outlook

1. Tools > E-mail Accounts > View or change existing e-mail accounts
   
2. Double click on your email account > More Settings
3. Goto Advanced tab, under Outgoing server (SMTP), change the port to 587.

Outlook Express

1. Start Outlook Express, click the Tools menu at the top of the window and then click Accounts.
2. Double click on your email account
3. Goto Advanced tab, under Outgoing server (SMTP), change the port to 587.

Mozilla 1.x

1. Launch the Mozilla mail client.
2. Drop down the Edit menu, and choose Mail and Newsgroup Account Settings.
3. Click Outgoing Server(SMTP).
4. On the right hand side next to the server name change the port to 587.

Netscape 7.x

1. Launch the Netscape mail client.
2. Drop down the Edit menu, and choose Mail and Newsgroup Account Settings.
3. Click Outgoing Server(SMTP).
4. On the right hand side next to server name change the port to 587.

Netscape 4.x

1. Launch Netscape.
2. Drop down the Edit menu, and choose Preferences.
3. Expand Mail and Newsgroups by click the + sign.
4. Click Mail Servers.
5. On the right side change the Outgoing Mail Server: from mail.domain.com to mail.domain.com:587.

Eudora for Windows

1. Eudora has chosen to hide the Port change option in version 6.0 and above, to enable changing ports:
2. Navigate to your Eudora install directory.
3. Look in the Eudora directory for the directory "extrastuff".
4. In this directory is a file named "esteric.epi". Drag (copy or move) this file into the main Eudora directory. There will now be options extra listed, including a Ports Page.
5. To change the outgoing mail port to 587.
6. Launch Eudora.
7. Drop don the Tools menu, and choose Options.
8. Click on Ports, change to 587.

Eudora for Mac

1. For version 6.0 and above, quit Eudora and look in the Eudora Application Folder for the folder "Extras". In this folder is a file "Esoteric Setting". Drag this file into the "Eudora Stuff" folder.
2. Launch Eudora.
3. Drop down the Special menu, and choose Settings.
4. Click on Ports and Protocols.
5. Change the port to 587.

Entourage

1. Launch Entourage.
2. Drop down the Tools menu, and choose Accounts.
3. Click on Mail, and go to Properties.
4. Click Advanced Sending Options.
5. Make sure the box of "This POP service requires a secure connections" is unchecked.
6. Check the box of "Override default SMTP port:" and enter in port 587.